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IT Managed Services Complete Care in Vancouver

Enjoy the greatest level of protection with true around the clock coverage. We will go on-site to resolve your most critical issues 24 hours a day, 7 days a week, 365 days a year.

> Managed Server Complete Care Features:

    
  • 24×7 Guaranteed Response Times
  • Managed Pro-active monitoring of core services.
  • Monthly Scheduled Automated Patch Management
  • Automated maintenance: disk defrag, temp file cleanup, antivirus and spyware scans, security patching.
  • Onsite Hardware troubleshooting (purchased through Netdigix or certified by Netdigix with vendor warranty)
  • Discount hourly rates on projects and support
  • Asset inventory of all server hardware and software installed
  • Server and Software License and Warranty Management.
  • Annual IT strategy planning with Senior Technology Architect
  • Quarterly Data Backup file recovery testing.
  • Daily Backup Verification
  • Adding and removing users on the server
  • Monthly remote server maintenance health check
  • Quarterly Onsite Physical Server Inspection
  • Access to Online Ticketing System
  • 8AM to 5PM Service
  • 24 x 7 x 365 emergency and business critical support
  • Symantec Endpoint Anti-virus Software
  • Access to Business Critical Microsoft Support through Netdigix partnership.
  • Netdigix Email Spam and Virus Forwarding and email queuing service for Microsoft Exchange
  • Per user support

> Managed Network Complete Care Features:

    
  • 24×7 Guaranteed Response Times
  • Onsite Hardware troubleshooting (purchased through Netdigix or certified by Netdigix with vendor warranty)
  • Discount hourly rates on projects and support
  • Asset inventory of all hardware and software installed
  • Annual IT strategy planning with Senior Technology Architect
  • Firewall Rule Change Management and rule backups.
  • Access to Online Ticketing System
  • 24 x 7 x 365 emergency and business critical support
  • Per user support

> Managed Desktop Complete Care Features:

    
  • 24×7 Guaranteed Response Times
  • Automated desktop maintenance and security patchingli>
  • Onsite Hardware troubleshooting (purchased through Netdigix or certified by Netdigix with vendor warranty)
  • Discount hourly rates on projects and support
  • Asset inventory of all desktop hardware and software installed
  • Annual IT strategy planning with Senior Technology Architect
  • Automated Warranty and Licensing expiration tracking.
  • Access to Online Ticketing System
  • 8AM to 5PM Service Onsite Service
  • Unlimited Remote Support
  • Symantec Endpoint Anti-virus Software
  • Netdigix Email Spam and Virus Forwarding and email queuing service for Microsoft Exchange
  • Support for office applications (word, excel, outlook, powerpoint)

> Free Assessment

Contact us today to schedule a hassle-free, no obligation assessment of your IT infrastructure and support needs.